Telehealth consent
What it means to receive care through telehealth with Vida Suya.
This policy is being finalized with counsel. The final version will replace this draft before enrollment opens.
Last updated: November 2026
What telehealth is
Telehealth means a licensed clinician evaluates and treats you remotely, using the health information you provide and secure electronic communication, instead of an in-person visit.
Benefits and limits
Telehealth lets you receive care from home, on your schedule. Its limits include that the clinician cannot physically examine you, and decisions depend on the accuracy and completeness of the information you provide.
Your clinician
Clinicians are independent, licensed professionals. They may decline to prescribe, may ask for more information or lab work, and may refer you to in-person care.
Your responsibilities
Provide complete and accurate health information, tell your clinician about changes in your health and medications, and follow up on any referral for in-person care.
Emergencies
Telehealth is not for emergencies. If you have a medical emergency, call 911 or go to the nearest emergency room.